Question 1

How does Gugu work?

Accepted Answer

Gugu uses advanced AI to create personalized interactive adventures based on your family members and interests.

Question 2

Is Gugu safe for my children?

Accepted Answer

Absolutely. Gugu is designed with safety in mind. You can set age ratings and moderate content through the Parental PIN.

Question 3

Can I use Gugu on multiple devices?

Accepted Answer

Yes, your progress and family members are synced across all devices where you log in with your account.

Question 4

How do I change the story language?

Accepted Answer

You can change the language for your next story in the 'Story Language' section of the Settings.

Question 5

What if a generation fails?

Accepted Answer

If a story generation fails, your credits are not used. You can try again or contact support if the issue persists.

Question 6

Can I download my stories?

Accepted Answer

Yes! You can export your stories as a PDF to read or print them. You can also download the audio version as an MP3 file to listen offline or import it to other audio devices (such as a Toniebox® or other music players).

Help & FAQ

Frequently asked questions

Ready for magical bedtime moments?

Help & FAQ

Frequently asked questions

Ready for magical bedtime moments?